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Have a Question for the IRS? Hang on!

  • 22 September 2015
  • Author: Cari Holbrook
  • Number of views: 2582
  • 0 Comments
Have a Question for the IRS?  Hang on!

During the latest tax season, the average wait time for taxpayers calling the IRS was nearly 25 minutes, which is double the amount of time of the previous year. Some days, fewer than 40 percent of calls actually reached a live person. In fact, the IRS hung up on about 8.8 million taxpayers during this year’s tax filing season, labeling the act “courtesy disconnects.”

Will the upcoming tax season be any better? For those who don’t need IRS assistance, it might. Due to a series of circumstances—including 2016 being a leap year—the tax deadline will be four days later than usual. But, for those who need assistance, the answer has yet to be revealed. The IRS requested a boost to its budget in order to hire 3,000 more staffers to man the phones. However, the budget has been cut every year since 2010 and Congress seems to have plans in the works to do the same for 2016.

So what’s a taxpayer to do?

Let’s say the IRS calls YOU. Great! However, don’t be so relieved: It’s likely a scam. The IRS will never call about a tax problem without issuing a letter first and certainly won’t call about a tax refund. Don’t be fooled by an official-looking caller ID or badge number or even by the amount of personal information the caller seems to have about you. For more about IRS scam calls, click here.

Perhaps the best way to reach the IRS—especially when it comes to complicated tax issues—is to have a tax professional do it for you. A tax professional:

To allow a trusted tax professional to contact the IRS on your behalf, you need to complete Form 2848, Power of Attorney and Declaration of Representative. But, before you do, follow this IRS guide to choosing a tax preparer or feel free to contact us. For our own clients, we usually prepare the Power of Attorney and have it signed along with the tax returns,  so there’s nothing more you need to do in order to allow us to speak to the IRS on your behalf.

Image Copyright: iofoto / 123RF Stock Photo


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